keep kalm

Privacy Policy

I respect your privacy and take the security of your personal data seriously. In this privacy policy, you will find information about how I process personal data in the KeepKalm online store, available at www.keepkalm.pl.

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1. Data Controller

The data controller is:

Julia Koprowska

Contact email: 

contact.keepkalm.pl@gmail.com

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2. What Data Do I Process?

I process data you voluntarily provide when:

• ♥ placing an order (first and last name, email address, shipping address, phone number),

• ♥ creating an account in the store,
• ♥ contacting me (e.g., via email),
• ♥ making a payment.

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3. Why Do I Process Your Data?

Personal data is processed solely for the purposes of:

• ♥ fulfilling orders placed through the online store,
• ♥ creating and managing customer accounts,
• ♥ issuing invoices and maintaining accounting records,
• ♥ handling returns and complaints,
• ♥ contacting you regarding your order.

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4. Are Your Data Shared with Third Parties?

Your data may be shared with:

• ♥ shipping service providers (e.g., print shops that produce and dispatch the product),
• ♥ payment operators (PayPal, Visa, Apple Pay, Google Pay, etc.) – only to the extent necessary to process the payment,
• ♥ hosting provider and store platform provider (WordPress/WooCommerce), who process data on my behalf under a data processing agreement.

I do not transfer data outside the European Economic Area unless required by payment providers (e.g., PayPal). In such cases, data transfer complies with applicable law and data protection rules.

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5. Legal Basis for Data Processing

• ♥ Art. 6(1)(b) GDPR – processing is necessary for the performance of a contract (purchase in the store),
• ♥ Art. 6(1)(c) GDPR – to fulfill legal obligations (e.g., issuing an invoice),
• ♥ Art. 6(1)(f) GDPR – legitimate interests (e.g., customer support, account management).

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6. How Long Do I Store Your Data?

• ♥ Order-related data is stored for 6 years for accounting and tax purposes.
• ♥ Customer account data – until the account is deleted by the user.
• ♥ Contact data – until the correspondence is completed.

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7. Your Rights

You have the right to:

• ♥ access your data,
• ♥ correct your data,
• ♥ delete your data (if not required for order fulfillment or legal obligations),
• ♥ restrict processing,
• ♥ object to processing,
• ♥ file a complaint with the President of the Personal Data Protection Office (UODO) if you believe your data is being processed unlawfully.

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8. Cookies

The store uses cookies to function properly, e.g., to remember the contents of your cart. You can manage cookies in your browser settings.

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9. Voluntary Data Submission

Providing your data is voluntary, but necessary to place and fulfill your order.

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If you have any questions about data processing, please contact me at: contact.keepkalm.pl@gmail.com.